SHIPPING POLICY
Last updated: June 2026
Thank you for shopping with By Novaa.
Processing Time
Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Delivery Times
Estimated delivery times:
United States: 3–7 Business Days
Canada: 5–10 Business Days
United Kingdom: 5–10 Business Days
Australia: 6–12 Business Days
Europe: 5–12 Business Days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or peak periods.
Shipping Costs
Shipping fees are calculated at checkout.
We regularly offer free shipping promotions on eligible orders.
Tracking Information
Once your order ships, you will receive a tracking number via email.
Tracking information may take 24–72 hours to become active.
Lost Packages
If your package appears lost in transit, please contact our support team.
We will work with the shipping carrier to investigate the issue.
Incorrect Address
Customers are responsible for providing accurate shipping information.
By Novaa is not responsible for orders shipped to incorrectly entered addresses.